Lehigh ISE, College of Health, and Health Care Systems Engineering Program Spencer C. Schantz Distinguished Lecture 

Lecture: Thursday, November 3, 2022, 5:00 p.m. - 5:45 p.m.  Open Discussion: 5:45 p.m. - 6:30 p.m.

Reception and Dinner: 6:30 p.m. - 8:30 p.m.

Location:  Lehigh ISE, College of Health, and HSE faculty and students will be able to attend the lecture and open discussion from 5:00 p.m. - 6:30 p.m. in the HST Building, Room HE 101.  A reception and dinner will immediately follow from 6:30 p.m. - 8:30 p.m. in the same room. Registration is required for the two events. Please email Sheila Dorney: skd220@lehigh.edu by Monday, October 24, 2022. 

Speaker: Dr. Michael Carter

Title: "How Can We Make a Real Difference in Healthcare? The Challenges of Implementation"



Most of us who work in operations research applications in healthcare are frustrated by the fact that planners, managers and decision makers do not seem to be suitably impressed with the mathematical beauty of our models. The literature abounds with hundreds of application papers; but when we take a closer look, few of them describe implementation. The problems in the healthcare industry are generally very similar to corresponding problems in any other sector. Hospitals have staffing issues, budget constraints, purchasing decisions, scheduling, planning, etc.  The differences are subtle and often related to the culture. Over the years, I have encountered many challenges and I have been able to design approaches to deal with many of them. A few years ago, I was asked to pick the five top challenges. I can easily rattle off thirty, but selecting five was itself a challenge. In this talk, I will outline my perception of the major hurdles, provide a few examples and discuss strategies for overcoming them.


Michael Carter is a Professor in the Department of Mechanical and Industrial Engineering at the University of Toronto and Founding Director of the Centre for Healthcare Engineering (in 2009). Since 1989, his research focus has been in the area of health care resource modeling. He was the winner of the Annual Practice Prize from the Canadian Operational Research Society (CORS) four times (1988, 1992, 1996 and 2009). In 2000, he received the CORS Award of Merit for lifetime contributions to Canadian Operational Research. He is on the editorial board for the journals “Health Care Management Science”, “Operations Research for Health Care”, “Health Systems” and “IISE Transactions on Healthcare Systems”. He is an Adjunct Scientist with the Institute for Clinical Evaluative Sciences in Toronto (www.ices.on.ca) and a member of the Faculty Advisory Council for the University of Toronto Chapter of the Institute for Healthcare Improvement (IHI). He is member of the Professional Engineers of Ontario.  He is a Fellow of the Canadian Academy of Engineering, INFORMS, the Canadian Academy of Health Sciences and the Engineering Institute of Canada. In 2019, he won the Northrup Frye Award for Teaching Excellence from the University of Toronto Alumni Association and in 2021, he was awarded the University of Toronto President’s Impact Award for his contributions to Canadian healthcare  

This lecture series is endowed in the name of the late Spencer C. Schantz, who graduated from Lehigh in 1955 with a B.S. in Industrial Engineering. Following progressive responsibilities with several electrical manufacturing companies, in 1969 he founded U.S. Controls Corporation and became its first CEO and President. The Spencer C. Schantz Distinguished Lecture Series was established by his wife Jerelyn as a valuable educational experience for faculty, students and friends of Lehigh’s Industrial and Systems Engineering department.


Past Schantz Lectures:


Stephen J. Wright
University of Wisconsin-Madison
Thursday, July 28, 2022
Perella Auditorium, Rauch Business Center
"Primal-Dual Optimization Methods for Robust Machine Learning and Generalized Linear Programming" (Technical)
Tais O'Dwyer
Thursday, May 12, 2022
Mohler Laboratory, Room 355
"Technology as the Competitive Differentiator in Financial Services" (postponed)
Michael Pinedo
New York University
Wednesday, May 4, 2022
Mohler Laboratory, Room 453
"Scheduling Applications in Industry - Steelmaking and Microelectronics" (Technical)
David Burdakin
President, JBT Aero Tech
Thursday, October 21, 2021
Wood Dining Room, Iacocca Hall
"Great Businesses...How do they do it?" (Public)
Jorge Nocedal
Northwestern University
Tuesday, September 14, 2021
Mohler Laboratory, Room 453
"Constrained Optimization in the Presence of Noise" (Technical)
Yurii Nesterov
University of Louvain
Monday, August 2, 2021
Zoom Presentation
"Inexact High-Order Proximal-Point Methods with Auxiliary Search Procedure" (Technical)
Stacey Cunningham '96
President, NYSE Group
Thursday, May 2, 2019
Neville Auditorium
"Engineering the 21st Century Stock Exchange" (Public)
Dr. R. Tyrrell Rockafellar
Professor Emeritus, University of Washington
Wednesday, April 24, 2019
Mohler Laboratory, Room 451
"Risk and Reliability in Optimization Under Uncertainty" (Technical)
Mikell Groover
Professor Emeritus, Lehigh University
Thursday, May 3, 2018
Wood Dining Room, Iacocca Hall
“The Evolution of Lehigh University’s Industrial and Systems Engineering Department” (Public)
William J. Cook
University of Waterloo
Wednesday, November 29, 2017
Sinclair Laboratory Auditorium
“In Pursuit of the Traveling Salesman: Mathematics at the Limits of Computation” (Public)
William J. Cook
University of Waterloo
Thursday, November 30, 2017
Mohler Lab, Room 453
“Guiding the Cutting-Plane Method” (Technical)
Sunil A. Misser '88G
CEO, Accountability
Thursday, April 20, 2017
Sinclair Auditorium
“Responsible Business – Rebuilding Trust and Creating Value” (Public)
Alain Haurie
Professor Emeritus, University of Geneva, Switzerland
Tuesday, April 18, 2017
Mohler Lab, Room 453
“Modeling Energy Transition to Sustainability in a Smart Grid/Smart City Environment” (Technical)
Richard R. Verma '90
U.S. Ambassador to India
Thursday, April 28, 2016
Neville Hall, Room 001
“Technology, Innovation, and American Diplomacy in the 21st Century” (Public)
Dr. Ronald G. Askin '75
Professor of Industrial Engineering and Director of the School of Computing, Informatics, and Decision Systems Engineering
Wednesday, April 27, 2016
Mohler Lab, Room 451
"Industrial Engineering: Key Principles and Paradigms Developed to Date and the Opportunities and Challenges for the Future" (Technical)
Dr. Robert Bixby
Noah Harding Professor Emeritus of Computational and Applied Mathematics at Rice University and visiting Professor in the Department of Mathematics at Universitat Erlangen
Thursday, September 24, 2015
Sinclair Auditorium
“Computational Progress in Linear and Mixed Integer Programming” (Public)
Dr. Radhika Kulkarni
Vice President of Advanced Analytics R&D at SAS Institute Inc
Tuesday, September 30, 2014
Sinclair Auditorium
"Succeeding with Business Analytics - Key Challenges" (Public)
"Big Data and Big Analytics - Opportunities for Interdisciplinary Innovation" (Technical)
Brenda Dietrich
IBM Fellow and VP, IBM Watson Group
Thursday, April 17, 2014
Lewis Laboratory, Room 270
"Cognitive Computing: Behind and Beyond Jeopardy!" (Public)
"Business Analytics: Making Operations Research Ubiquitous" (Technical)
Ralph E. Gomory
Research Professor, New York University
Thursday, April 18, 2013
Sinclair Auditorium
"New Goals for American Corporations" (Public)
"Problems Create Mathematics" (Technical)
Arthur F. Veinott Jr. ’56
Professor Emeritus of Operations Research, Stanford University
Thursday, April 19, 2012
Neville Auditorium 001
"Optimal and Near Optimal Supply Policy for Deterministic Multiperiod Supply Networks" (Public)
"Polytime Computation of Strong and n-Present-Value Optimal Policies in Markov Decision Chains" (Technical)
Leon F. McGinnis, Ph.D.
Eugene C. Gwaltney Chair in Manufacturing Systems and Professor, Georgia Institute of Technology
Thursday, April 28, 2011
Sinclair Auditorium
"Industrial Engineering - Quo Vadis? One Man’s Idiosyncratic View of His Profession" (Public)
"Model Based Industrial Engineering" (Technical)
Irwin Young ’50
DuArt Films Laboratories
Friday, March 18, 2011
Sinclair Auditorium
"How an Engineering Education Affected My Career" (Public)
Dr. Stephen P. Boyd
Stanford University
Tuesday, December 7, 2010
Perella Auditorium, Rauch Business Center
"The Role of Embedded Optimization in Smart Systems and Products" (Public)
"Real-Time Embedded Convex Optimization" (Technical)
Dr. John T. Betts
Boeing Company
Friday, April 16, 2010
Perella Auditorium, Rauch Business Center
"What Does a Rocket Scientist Really Do?" (Public)
"Algorithmic Choices When Solving an Optimal Control Problem" (Technical)
Dr. Cynthia Barnhart
Massachusetts Institute of Technology (MIT)
Friday, August 8, 2008
Perella Auditorium, Rauch Business Center
“Unraveling the Mysteries of the Airline Industry"